About Guruteam
About Guruteam

MODELING BUSINESS PROCESS USING IBM PROCESS DESIGNER 8.0 – GTAM1

Course Description

This course teaches how to model and optimize business processes using IBM Process Designer (formerly WebSphere Lombardi edition). Students will learn the theory of BPMN. They will be able to capture the description of a business process in a use case and then convert that into a model.

What students will be able to do

  • Understand BPMN.
  • How to capture a business process in use case.
  • Model business process using IBM Process Designer.
  • Test and debug business process using Process Center.
  • Simulate business processes and optimize them for time and cost.
  • Assign Key Performance Indicators (KPI)

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Duration

Three days

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Target Audience

Business analysts responsible for modeling existing processes and improving upon them.

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Course Prerequisites

Previous experience with business requirements gathering and use case development will be good but not necessary.

 If you have any questions or doubts as to whether you meet the pre-requisites for this course, or indeed are wondering which course best suits you, please consult with us to discuss your suitability for course attendance.

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Suggested Follow on Courses

Please contact us for further details.

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Course Content

CHAPTER 1. INTRODUCTION TO BUSINESS PROCESS MANAGEMENT

  • What is BPM?
  • Business Process Management
  • Process Maturity 1/2
  • Process Maturity 2/2
  • What is a Business Process?
  • Further Qualifying BPM
  • The Process-centric Organization
  • When and Why Conduct BPM?
  • BPM Business Cases
  • Key Roles and Responsibilities
  • People and Process
  • BPM Framework
  • Framework Foundation
  • Framework Phases 1/4
  • Framework Phases 2/4
  • Framework Phases 3/4
  • Framework Phases 4/4
  • Service Oriented Architecture
  • BPM + SOA
  • Tightly Coupled Enterprise
  • Breaking the Silos

CHAPTER 2. INTRODUCTION TO PROCESS MODELING

  • What Is A Business Process?
  • Business Process Management
  • Business Process Modeling
  • Process Modeling Advantages
  • Process Components ½
  • Process Components 2/2
  • What’s a Service?
  • SOA and Business Process
  • Process Modeling and SOA
  • From Ad-hoc to Formalization
  • Process-centric Organizations
  • The Value of Process-Centricity
  • CMMI Levels 0-2
  • CMMI Levels 3-5
  • Key Tasks in Process Modeling
  • Roles and Responsibilities ½
  • Roles and Responsibilities 2/2
  • Process Modeling Standards

CHAPTER 3. OVERVIEW TO IBM BUSINESS PROCESS MANAGER 8.0

  • Introduction
  • Components of the Software
  • The Architecture
  • Product Configurations
  • Supplementary Software Products
  • Learning Resources
  • Getting Support

CHAPTER 4. INTRODUCTION TO PROCESS DESIGNER

  • Introduction
  • Artifacts Created in PD
  • Installing Process Designer
  • Launching PD
  • The Process Center View
  • The Designer View
  • Creating and Editing Artifacts
  • Creating Snapshots
  • Viewing an Old Snapshot
  • Viewing Version History
  • Importing and Exporting Applications
  • Archiving a Process Application

CHAPTER 5. MAPPING A PROCESS USING BPMN

  • What is BPMN?
  • What does BPMN include?
  • The Eye of the Beholder
  • BPMN and BPEL
  • Basic Structure of a Process
  • Using Subprocess
  • The Start Event
  • Normal End Events
  • Abnormal End Events
  • Intermediate Events
  • Process State Management 1/2
  • Process State Management 2/2
  • Gateways
  • Exclusive Condition
  • Exclusive Condition Examples
  • Inclusive Condition
  • Parallel Execution
  • Event Choice
  • Merging Branches
  • Merging Examples
  • Looping with BPMN
  • Looping Options
  • More Examples
  • Modeling Roles & Responsibilities
  • Using Swim Lanes
  • Modeling B2B Interaction
  • Trading Partner Design Pattern
  • Modeling B2B Interactions
  • B2B Interaction Example
  • Black Box White Box Modeling

CHAPTER 6. BASIC PROCESS MODELING

  • Before You Start
  • Creating a Process Definition
  • The Process Editor
  • The Basic Approach
  • Swim Lanes
  • Activity
  • Creating Business Objects
  • Defining Process Variables
  • Supplying Default Value of a Variable
  • Working With Variables
  • Script Activity
  • Creating a Gateway
  • Unit Testing a Process

CHAPTER 7. THE PREPARATION PHASE

  • Understand the Organization
  • Organization Model
  • Key Business Processes
  • Preparing for a Project
  • Step 1: Identify the Stakeholders
  • Getting Stakeholder ‘Buy-in’
  • Step 2: Identify the Processes to Model
  • Process Identification Guidelines
  • Step 3: Identify the Needs and Motivations Behind the Project
  • Project Motivations
  • Define Project Goals
  • Modeling with Goals
  • Step 4: Define Process Scope
  • Define the Scope of Visibility
  • Step 5: Create a Project Plan

CHAPTER 8. MODELING THE AS-IS PROCESS

  • Introduction
  • Conduct Discovery Workshops
  • Interview Questions
  • How Much Detail?
  • Gather the Process Metrics ½
  • Gather the Process Metrics 2/2
  • What Metrics to Gather? 1/3
  • What Metrics to Gather? 2/3
  • What Metrics to Gather? 3/3
  • Business Process Use Cases
  • Return Handling Use Case
  • Return Handling Use Cases
  • Information Modeling 1/2
  • Information Modeling 2/2
  • Business Items 1/2
  • Business Items 2/2
  • Identify Quick Wins
  • Deliverable Check List
  • Risks of this Phase ½
  • Risks of this Phase 2/2
  • Where to Go From Here

CHAPTER 9. BASIC SYSTEM INTEGRATION

  • Introduction
  • Example Outbound Interaction
  • The Architecture of Outbound Interaction
  • Creating an Integration Service
  • Calling a Web Service Operation
  • Calling Java Method
  • Using an Integration Service from a Process
  • Built-in Services
  • Summary

CHAPTER 10. HUMAN SERVICE AND COACH

  • Introduction
  • About Coaches
  • Creating a Human Service
  • Designing a Coach
  • Designing the Screen Flow
  • Using a Human Service from a Process
  • Participant Group
  • Configure Process Permission
  • Configure Task Assignment
  • Starting a Process
  • Claiming a Task
  • Setting Due Dates
  • Expiring a Task

CHAPTER 11. ADVANCED PROCESS MODELING

  • Subprocess
  • Using a Subprocess
  • Implement Looping
  • Simple Looping
  • Multi Instance Looping
  • Error Handling Basics
  • The Nature of an Error Event
  • Throwing Error in a Service Flow
  • Catching an Error in a Service Flow
  • Throwing Error from a Process
  • Catching Errors in a Process

CHAPTER 12. ADVANCED SYSTEM INTEGRATION

  • Inbound Event Processing
  • Basic Architecture
  • Modeling Inbound Event
  • Detailed Architecture
  • Creating the Components
  • Creating the Data Processor Service
  • Create the UCA
  • Create the Event Generator Service
  • Expose Event Generator Service as a Web Service
  • Event Gateway
  • Global Event Handlers

CHAPTER 13. MODELING THE OPTIMIZED PROCESSES

  • Process Optimization Basics
  • Process Optimization Steps
  • Role of Modeling in Optimization
  • Common Optimization Goals
  • Common Solutions
  • Model the New Processes
  • Process Simulation
  • Process Token
  • Modeling Resource Constraints
  • Open and Close Ended Analysis
  • Preparing for Simulation
  • Running Simulation
  • Analyze Simulation Results
  • Communicate with BPM Managers
  • Deliverables of this Phase
  • Risks of this Phase

CHAPTER 14. PROCESS OPTIMIZATION USING SIMULATIONS

  • Introduction
  • About Resources and Wait Times
  • Key Objectives of Simulation
  • Preparing a Process for Simulation
  • Simulation Profile
  • Entering Process Volume
  • Entering Execution Time
  • Entering Event Wait Times
  • Entering Decision Characteristics
  • Simulation Scenario
  • Creating a Simulation Scenario
  • Running a Simulation
  • Viewing Result

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Courses

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