Terms & Conditions

COURSE SCHEDULE

Course times will be communicated to our training event participants via our course confirmation email.

Break times: We allow one hour for lunch, and 15 minutes for each mid-morning and mid-afternoon coffee break.

Course times can be reviewed and altered somewhat, once all delegates and instructor agree, and the training hours are respected.

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COURSE OBJECTIVES & PRE-REQUISITES

It is the responsibility of the delegates’ organisation to ensure that all delegates understand the course objectives and meet the specified course pre-requisites.

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COURSE BOOKING PROCESS

You may book a course either by phone, online or email contact us.

If you have any questions submit an email to our representatives at info@guruteamirl.com or telephone +353 87 8328545 or +353 1 4029423.

Courses are confirmed by submission of a signed course booking form, along with an official company Purchase Order. These must be emailed/scanned to info@guruteamirl.com or posted to GuruTeam Ltd., TaraRock7, Galway Technology Park, Parkmore, Galway, Ireland. Bookings can also be made via our online booking system – booking links can be found on each scheduled course outline.

GuruTeam’s billing address is: Guruteam Ltd, River House, Castlemagarrett, Claremorris, Co. Mayo

Please address Purchase Order’s to this address.

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COURSE CONFIRMATION

Once we receive your course booking form and PO we will forward course confirmation and detailed joining instructions.

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FEES/PAYMENTS

Course fees can be paid by Company Cheque, Bank Draft, Electronic Transfer and, for public courses, credit card. Company Cheques and Bank Drafts should be addressed to ‘Guruteam Limited.’

A cancellation fee of €35 will apply to online credit card bookings whereby cancellation is outside of our standard cancellation terms mentioned below.

GuruTeam reserves the right to refuse, cancel or refund any booking.

VAT is currently not applicable to any training delivered within the republic of Ireland. Tax charges may apply however where training is delivered in other tax jurisdictions.

The course tuition fee for private courses is due and payable within 30 days of the course start date.

Course fees for open courses are payable within 15 working days of course commencement. The registration fee covers course tuition and all course materials. All other fees including traveling expenses or parking fees, if any, are not included.

Equipment hire (if required), room hire and other training related expenses for private courses are agreed on a course by course basis.

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PUBLIC COURSES

Withdrawals/Cancellations:

Students may withdraw a registration up to 15 business days before the scheduled start date of the class without penalty by submitting a written notice via email to info@guruteamirl.com . If online credit card bookings are cancelled during this time, a fee of €35 per booking will apply.

All registration fees are forfeited if students withdraw fewer than 15 business days before the class.

Cancellations will only be accepted if made in writing to info@guruteamirl.com

Rescheduling:

GuruTeam Ltd reserves the right to reschedule a public course. Any course fees which have been pre-paid will be refunded in full to the registered course participants.

Students may reschedule a registration up to 7 business days before the scheduled start date without penalty on the basis that the same course is scheduled within the following 6 month period. Rescheduling will be defined as transferring registration to the same course on a different date, or transferring to another course of equal or lesser value up to 6 months from the original course start date.

If a student reschedules fewer than 7 business days before the class, or reschedules for a second time, the entire original course fee will be forfeited. An additional course fee will be required for the new registration.

Cancellations and transfers will only be accepted if made in writing.

Substitutions:

Substitutions are permitted prior to the start of the class. All substitutions must be submitted in writing to info@guruteamirl.com prior to the start of class.

No Shows:

For public courses, failure to attend without written notice prior to the start date of the course will be considered a “no show” and will result in forfeiture of the full course fee.

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COURSE POSTPONEMENTS/RESCHEDULING

At times, we must change a course location, course date, or postpone a course. We will endeavour to give the client as much advance notice as possible of any such change. If the client is unable to attend a course at the revised location or date, we will credit 100% of any prepaid course tuition fees paid against a future course or, if requested, refund those fees. However, we will not be liable for any other costs incurred, including (for example) travel charges or any consequential damages even if we were advised of them.

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PRIVATE COURSES

The course tuition fee for Private Courses is due and payable no later than 7 working days prior to course commencement. We do not impose any penalty if the client notifies us in writing of the need to cancel or reschedule a Private Course at least two weeks before the scheduled start date of the course. Any Private Course cancelled or rescheduled by our client less than two weeks before the scheduled start of the course is subject to a €3,200.00 cancellation/rescheduling fee. If the event is rescheduled at the time of cancellation to execute within 90 days of the cancellation date, GuruTeam will waive 50% of the cancellation fee.

GuruTeam, or one of its Partners, reserves the right to cancel or postpone a course for any reason more than 14 days before the start of the class. Liability is limited to the registration fee only.

Cancellation Policy:

All requests to change a registration must be made in writing via e-mail to info@guruteamirl.com

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PARTNER COURSES

These Terms & Conditions only apply to GuruTeam Ltd’s own courses and not to partner courses. If this is a partner course then the Terms & Conditions accepted at the time of booking the course supersedes these Terms & Conditions.

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COPYRIGHT

COPYRIGHT: All materials and files in both printed and electronic format supplied or displayed by GuruTeam Limited during any of our training courses remains the copyright of Guruteam Limited or its suppliers. Duplicates or distribution of any kind, and for any reason, are strictly prohibited.

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