This Certified Agile Service Manager (CASM) Certification training course provides an introduction to Agile Service Management – the application and integration of agile thinking into service management processes and process design projects.
Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.
A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, ScrumMasters and Agile Service Managers can instil agile thinking into the entire IT organization as the basis of a DevOps culture.
About the DevOps Insitute: www.devopsinstitute.com
The DevOps Institute (DOI) is bringing enterprise level DevOps training and certification to the IT market. Working with thought leaders from the DevOps community, the IT Service Management field and the IT training market, the DevOps Institute is setting the standard in quality for enterprise grade DevOps education and training.
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