Search our courses
Training

User-centered analysis provides the basis for design-ing software that makes sense to your users. Useproven, objective datagathering techniques to devel-op a clear understanding of who your users are andhow they will approach your Web site or application.

Create effective, usable interfaces—the first time.This seminar walks you through HFI’s process forcollecting and analyzing relevant user and task data,and for developing a conceptual architecture fordesign. Alternating between explanation, discussion,and hands-on exercises, the course offers partici-pants the tools and confidence necessary to planand conduct effective user-centered analysis.

 

What you’ll learn

  • user profiling
  • data gathering
  • task analysis
  • transitioning to design

 

Course Objectives

Participants will learn to:

  • Develop a design strategy
  • Create user profilespersonas and scenarios
  • Develop meaningful interview questions
  • Carry out effective interviews
  • Understand the challenges of survey design
  • Analyze task flow
  • Understand and identify primary nouns
  • Develop user-driven information architecture
  • Engage in user-centered task/tool redesign

User Centered Analysis and Conceptual Design

Course Code

GTCUAUCA

Duration

3 Days

Course Fee

POA

Accreditation

N/A

Target Audience

  • Web and application designers, system analysts,software engineers, information architects, experi-ence designers, and documentation specialists. Anyone involved in the development of interfacesor interface requirements

Attendee Requirements

  • There are no prerequisites to attend this course

Expand all

Course Description

User-centered analysis provides the basis for design-ing software that makes sense to your users. Useproven, objective datagathering techniques to devel-op a clear understanding of who your users are andhow they will approach your Web site or application.

Create effective, usable interfaces—the first time.This seminar walks you through HFI’s process forcollecting and analyzing relevant user and task data,and for developing a conceptual architecture fordesign. Alternating between explanation, discussion,and hands-on exercises, the course offers partici-pants the tools and confidence necessary to planand conduct effective user-centered analysis.

 

What you’ll learn

  • user profiling
  • data gathering
  • task analysis
  • transitioning to design

 

Course Objectives

Participants will learn to:

  • Develop a design strategy
  • Create user profilespersonas and scenarios
  • Develop meaningful interview questions
  • Carry out effective interviews
  • Understand the challenges of survey design
  • Analyze task flow
  • Understand and identify primary nouns
  • Develop user-driven information architecture
  • Engage in user-centered task/tool redesign
Course Outline

Strategy

1. Introduction to UCA

  • Mental models
  • Knowing how the user works
  • Which UCA steps to perform
  • Obstacles of user-centered analysis
  • ROI—justifying the right process

Exercise: Evaluate task flow

Exercise: Calculate ROI

2. Creating a Design Strategy

  • Components of a design strategy
  • Site strategy drives design strategy
  • Where to get strategy information
  • Mining existing documentation
  • Working with brand objectives

Exercise: Develop a design strategy

Uncovering the user’sconceptual model

3. Profiles and Personas

  • The value of profiles and personas
  • User profiles
  • Task profiles
  • Environment profiles
  • Personas

Exercise: Develop user profiles

Exercise: Develop high-level task / content list

Exercise: Create task prioritization diagram

Exercise: Create environmental profile

Exercise: Develop personas

4. Field Studies

  • Data gathering methods
  • Choosing the right method
  • Elements of the field interview
  • Developing good interview questions
  • Good and bad interview technique
  • Conducting a user observation

Exercise: Write interview questions

Exercise: Conduct interviews

5. Complementary Data Gathering Methods

  • Value of complementary methods
  • Focus groups
  • User group meetings and usability roundtables
  • Facilitated workshops and JAD sessions
  • Using surveys and other indirect methods
  • Online surveys
  • Using multiple methods

Exercise: Create online survey

Exercise: Choose the best data gathering method to use

Deriving the user experience model

6. Scenario and Task Analysis

  • The power of a scenario
  • Scenarios vs. use cases
  • Determining the level of detail
  • Scenarios drive priorities
  • Identifying functions and tasks
  • Common errors and challenges in task analysis
  • Characterizing the new task design

Exercise: Develop scenarios

Exercise: Fix task flow

7. Primary Noun Architecture

  • Value of primary nouns
  • Identifying primary nouns
  • Describing primary nouns
  • Primary noun views
  • Defining primary noun details
  • From primary nouns to navigation

Exercise: Determine primary nouns and views

Exercise: Develop primary noun table

Exercise: Create high-level navigation diagram

8. Information Architecture

  • Costs of poor organization
  • Basic organization schemes
  • Hybrid schemes
  • Shallow vs. deep structures
  • Labeling systems
  • Affinity diagrams and card sorting techniques
  • Card sorting tools

Exercise: Conduct and analyze a card sort

Exercise: Create high-level information architecture

9. Getting Ready for Design

  • Getting sign-off on the contract for design
  • Using concept sketches to drive out requirements
  • Setting usability criteria

Exercise: Develop usability criteria

Learning Path
Ways to Attend
  • Attend a public course, if there is one available. Please check our schedule, or register your interest in joining a course in your area.
  • Private onsite Team training also available, please contact us to discuss. We can customise this course to suit your business requirements.

Private Team Training is available for this course

We deliver this course either on or off-site in various regions around the world, and can customise your delivery to suit your exact business needs. Talk to us about how we can fine-tune a course to suit your team's current skillset and ultimate learning objectives.

Private Team Training | Contact us

Technical ICT learning & mentoring services

Private Team Training

Our instructors are specialist consultants with vast real world experience and expertise allowing them to design and deliver client-focused courses for your organisation.

Learn more about our Private Team Training

What Our Clients Say

“Given the breadth of the course, I think it was very well structured and organised, I got a lot
out of it.”     

 

JVM Tuning - Bespoke Course

Live Online - May 2020

 

“This was an excellent course and was lots of fun to attend. Instructor started with basic intro to
containerization, then explained Kubernetes and the different components (Container
engine, orchestrator, control plane) which all made sense because of the containerization
intro. The parts of the course layered on top of one another to give a good understanding of
Kubernetes.”

 

Kubernetes for App Developers - GTLFKAD

Live Online - Nov 2020

 

“Really enjoyed the course, it has been an eye opener on opportunities to steer how we approach the cloud from a IT Service Management perspective.”

 

Professional Cloud Service Manager - GTC13

Live Online May 2020

 

''Fantastic course, looking forward to applying this in my work and home life. Excellent, practical approach, very motivational. I think the entire company should attend training.''

 

Being Agile in Business - GTBAB

Sept 2019

“The instructor was great! I didn't expect such a good level of teaching with what some may
consider a dry subject. This was simply great!”  

 

Linux LPIC-1 - GTU8

Live Online - August 2020

 

"Intelligence is the ability to avoid doing work, yet
getting the work done"

Linus Torvalds, creator of Linux and GIT

Technical ICT learning & mentoring services

About GuruTeam

GuruTeam is a high-level ICT Learning, Mentoring and Consultancy services company. We specialise in delivering instructor-led on and off-site training in Blockchain, Linux, Cloud, Big Data, DevOps, Kubernetes, Agile, Software & Web Development technologies. View our Testimonials

Download our eBrochure
Our Accreditation Partners
  •  
  •  
  •  

 

Upcoming Courses

Kubernetes Administration

31 May - 4 June 2021

Live Online

This Kubernetes Administration Certification training course is suitable for anyone who wants to learn the skills necessary to build and administer a Kubernetes cluster

Learn More

LPIC-1 PART 1

22 - 25 June 2021 

Live Online

This Linux certification training course teaches in-depth skills in the basics of Linux Administration.
 

Learn More

DEVOPS FOUNDATION TRAINING

14 - 15 June 2021

Live Online

The purpose of the certification and its associated course is to impart, test and validate knowledge of DevOps basic vocabulary, principles and practices.

Learn More

 INTRO TO PYTHON 3

May 18 – 20 2021

Live Online        

A comprehensive introduction to the core syntax and functions provided by Python, including coverage of its object-oriented and functional programming features.

Learn More

Newsletter

Stay up to date, receive updates on scheduled dates, new courses, offers, and events.

Subscribe to our Newsletter