DevOps Foundation Certification – GTDOF

Course Description

This 3-day course provides an introduction to DevOps – the cultural and professional movement that stresses communication, Devops collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows will result in an improved ability to design, develop, deploy and operate software and services faster. This course can also be delivered as a 2-day course for smaller groups.


  • The learning objectives for DevOps Foundation include an understanding of:
  • DevOps objectives and vocabulary
  • Benefits to the business
  • Concepts and practices — including its relationship to Agile, Lean and IT Service Management (ITSM)
  • Improved workflows
  • Improved communication and feedback loops
  • Reliance on automation
  • Applying DevOps in an enterprise environment
  • Critical success factors and key performance indicators
  • Real-life examples and results


  • Sixteen (16) hours of instructor-led training and exercise facilitation
  • DevOps – The Basics (pre-class resource)
  • Learner Manual (excellent post-class reference)
  • Participation in unique exercises designed to apply concepts
  • Sample documents, templates, tools and techniques
  • Access to additional sources of information and communities


Successfully passing (65%) the 60 minute exam, consisting of 40 multiple-choice questions, leads to the DevOps Foundation Certificate. The certification is governed, administered and maintained by the DevOps Institute. The DevOps

Foundation Certificate will be the pre-requisite for future DevOps certification courses.

About the DevOps INSTITUTE:

The DevOps Institute (DOI) is bringing enterprise level DevOps training and certification to the IT market. Working with thought leaders from the DevOps community, the IT Service Management field and the IT training market, the DevOps Institute is setting the standard in quality for enterprise grade DevOps education and training.


Target Audience

  • Individuals and organizations seeking a foundational understanding of DevOps
  • Employees and managers responsible for designing, reengineering or improving process
  • Consultants guiding their clients through process improvement initiatives
  • Internal and external suppliers
  • Process stakeholders


Course Prerequisites

  • Completion of pre-class assignment
  • Familiarity with IT and IT service management is recommended


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Course Content

  • Class and Course Introduction
    • Agenda
    • Certification Examination
    • Body of Knowledge
  • What is DevOps?
    • Definition, Goals and Stakeholders
    • NoOps Vs NewOps
  • Why Now?
    • What’s Driving the Business and IT
    • Recent findings
  • The Business Perspective
    • Outcome Economy
    • The Golden Circle ‐ Business “Why”
    • Business Value of DevOps
  • The IT Perspective
    • IT Cultural and Technical Challenges
    • Can IT be Bi‐modal?
  • DevOps Principles
    • The Three Ways (Phoenix Project)
      • Theory of Constraints
  • DevOps Practices
    • Continuous Integration
    • Continuous Delivery and Deployment
    • Continuous Testing
    • Rugged DevOps
    • DevSecOps
    • ChatOps
    • Kanban
  • DevOps and Other Frameworks
    • ITSM
      • ITIL
      • Agile Service Management
    • Lean
      • Lean Basics
      • Lean Practices
    • Value Stream Mapping
    • Improvement Kata
  • DevOps Values
    • Culture
      • What is Culture?
      • Cultural Debt
      • Managing Culture Change
      • Managing Conflict
    • Automation
      • Enablers , Benefits, Terms and First Steps for Getting Started
      • DevOps Toolchains
      • Deployment Pipeline
    • Lean as a DevOps Value
    • Measurement
      • DevOps Metrics
    • Sharing
      • Ideas for encouraging Sharing
      • Internal DevOps Days
  • DevOps In the Enterprise
    • Roles
    • Organizational Considerations
      • DevOps Teams
  • Getting Started

Challenges, Risks and Critical Success Factors

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