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This Certified Agile Process Owner CAPO Certification training course describes process owner responsibilities and provides the education needed to oversee the design, reengineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.
This Certified Agile Service Manager (CASM) Certification training course provides an introduction to Agile Service Management – the application and integration of agile thinking into service management processes and process design projects. A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, ScrumMasters and Agile Service Managers can instil agile thinking into the entire IT organization as the basis of a DevOps culture.
Technical ICT learning & mentoring services
Our instructors are specialist consultants with vast real world experience and expertise allowing them to design and deliver client-focused courses for your organisation.
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"Absolutely fantastic training. Thoroughly enjoyed it thanks to our highly enthusiastic tutor. It wouldn't be an understatement to say that it was the best professional training that I have ever received."
Customised Linux with Networking
Live Online - February 2022
"The course content was very good. When needed, the Instructor was extending the content of the course with hints and tips to help us understand different topics that were covered in the course."
Kubernetes Administration Certification - GTLFK
Live Online June 2021
“The course was held at the highest possible standards, the instructor was excellent, well prepared, well informed, and clearly an SME. Top marks.”
Professional Cloud Service Manager - GTC13
Live Online December 2021
“Very engaging and practical course so hope to be able to put the learning into practice.”
Being Agile in Business - GTBAB
Live Online September 2021
“Great instructor, who encouraged active participation. The breakout groups and exercises kept the group engaged and the content relevant to our own products”.
Site Reliability Engineering Foundation - GTDSRE
Live Online January 2022
"Intelligence is the ability to avoid doing work, yet
getting the work done"
Linus Torvalds, creator of Linux and GIT
GuruTeam is a high-level ICT Learning, Mentoring and Consultancy services company. We specialise in delivering instructor-led on and off-site training in Blockchain, Linux, Cloud, Big Data, DevOps, Kubernetes, Agile, Software & Web Development technologies. View our Testimonials
18th - 21st December 2023
23rd - 26th January 2024
This Kubernetes Administration Certification training course is suitable for anyone who wants to learn the skills necessary to build and administer a Kubernetes cluster
17th - 20th October 2023
This LPIC-1 Part 2 Linux Administrator Certification training course prepares students to take the LPI 102-500 exam of the LPIC-1 certification.
4th to 5th December 2023
Today’s organisations deal with a higher volume of change in a more complex tech environment leading to a higher risk of outages and incidents. IT teams must improve service reliability and system resiliency. With automation and observability becoming key factors for more efficient and rapid deployments, the SRE profile has become one of the fastest-growing job roles.
ADVANCED PYTHON 3
14th - 16th November
This Advanced Python Development training course aims to extend and solidify your PYTHON experience by exploring structural techniques and common Pyton APIs.
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+353 1 402 9423