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This Certified Agile Process Owner CAPO Certification training course describes process owner responsibilities and provides the education needed to oversee the design, reengineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.
This Certified Agile Service Manager (CASM) Certification training course provides an introduction to Agile Service Management – the application and integration of agile thinking into service management processes and process design projects. A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, ScrumMasters and Agile Service Managers can instil agile thinking into the entire IT organization as the basis of a DevOps culture.
Technical ICT learning & mentoring services
Our instructors are specialist consultants with vast real world experience and expertise allowing them to design and deliver client-focused courses for your organisation.
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“I particularly liked the heavy hands on sessions that went on with the training. Other than that, really liked Mark's training style. His experience in the field really shines through.”
Docker - GTDK1
“Instructor's ability to demonstrate new features that are not part of the course help show his mastery as well as prepare us for changes in the technology. Great work.
Using Docker & Kubernetes in Production - GTK8SG
“This course was an excellent insight into the Cloud Service Management world and equips me with the tools to go back to my company and build upon it.”
Cloud Service Manager - GTC13
''Fantastic course, looking forward to applying this in my work and home life. Excellent, practical approach, very motivational. I think the entire company should attend training.''
Being Agile in Business - GTBAB
“Excellent instructor. You can tell he really understands the concepts he's presenting and is very passionate about his work. He answered every question we asked and presented the course in an interesting and involving manner.”
Spring Boot Development - GTIT40
"Intelligence is the ability to avoid doing work, yet
getting the work done"
Linus Torvalds, creator of Linux and GIT
GuruTeam is a high-level ICT Learning, Mentoring and Consultancy services company. We specialise in delivering instructor-led on and off-site training in Blockchain, Linux, Cloud, Big Data, DevOps, Kubernetes, Agile, Software & Web Development technologies. View our Testimonials
16th - 19th December - Dublin
This Kubernetes Administration Certification training course is suitable for anyone who wants to learn the skills necessary to build and administer a Kubernetes cluster
11th - 14th November - Cork
This fast-paced course teaches the essentials of networking and helps to prepare the student for the CompTIA Network+ certification.
17th - 18th December - Dublin
Learn about the theoretical and practical aspects of using Python in the realm of Data Science, Business Analytics, and Data Logistics
8th - 10th October - Cork
5th - 7th November - Cork
Python is a powerful and popular object-oriented programming/scripting language with many high quality libraries.
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+353 1 402 9423